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My payment failed, but I was charged. What should I do?

Sometimes a failed payment can temporarily appear on your bank account as a pending or authorized transaction.

Check whether you received a Wayro purchase confirmation. If the purchase wasn't completed but the charge remains, contact Wayro Support with the transaction details.

Your bank can also confirm whether the amount is a completed charge or a temporary authorization.

My payment failed, but I was charged. What should I do?