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I can't connect to the internet. What should I do?

If your device is connected to a mobile network but you don't have internet access:

  1. Make sure your Wayro eSIM is selected for mobile data.
  2. Check that Data Roaming is enabled if required.
  3. Check the APN settings provided with your plan, if applicable.
  4. Turn Airplane Mode on for a few seconds and off again.
  5. Restart your device.

If you still can't connect, contact Wayro Support with your eSIM details and screenshots of your mobile network settings.

I can't connect to the internet. What should I do?