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Why can't I install my eSIM?

An eSIM may fail to install if:

  • your device doesn't support eSIM;
  • your device is carrier-locked;
  • your internet connection isn't stable;
  • the eSIM has already been installed;
  • the installation details are no longer valid.

Don't delete an existing Wayro eSIM while troubleshooting.

Why can't I install my eSIM?